KEY KOUTURE RETURN POLICY
- Only exchanges and merchandise credit will be allowed.
- Confirmation # is required for all items being returned.
Request for any damaged items must be made within 5 days upon delivery of merchandise and all items being returned for credit must be in the original condition with its original packaging.
- Shipping and handling fees are NON-REFUNDABLE. (Including ALL refused and unaccepted packages).
- Items returned after 15 days upon delivery of merchandise will not be accepted.
ALL SALE ITEMS ARE FINAL.
How to Return or Exchange via Website
Information required for Return/Exchange:
- Invoice #, Order ID #
- Order Date
- Style# for Return/Exchange Item
- Quantity for Each Style#
- Reason for Return/Exchange
- Pictures for items if damaged